Questions and answers

Each tutor sets their own hourly rate, shown on their profile before you book.

You can pay by card, Google Pay or Apple Pay.

Five checks before a first lesson: identity, an Enhanced DBS check for working with children, qualifications verified at source, two professional references, and a live interview with our team. The record of these checks sits on every tutor profile.

The highest level of criminal-record check issued by the UK Disclosure and Barring Service, required for adults working with children in UK schools. We accept certificates on the DBS Update Service and re-check them regularly.

Lessons run in our own online classroom, not on personal video accounts. Every message between tutor and student is visible to the parent, and tutors agree not to contact students off the platform.

Yes. After each lesson the tutor writes notes you can read, and you can see all messages at any time. Lesson recordings are a feature we are considering for launch.

Live, one-to-one, in an online classroom with video, a shared whiteboard and the ability to upload past papers and mark schemes. Lessons are usually 60 minutes.

A laptop or tablet with a camera, a steady internet connection and a quiet place to work. A tablet with a stylus helps for Maths and the sciences but is not required.

We’ll let you know as soon as we launch. Join the waitlist to get early access.

We keep your details safely until launch. Before launch we write to you by email with access to vetted tutors in your child’s subjects, and you can book a free intro call.

Only what the waitlist form asks for. We do not ask for a child’s date of birth, school name or photo. We never sell data and delete it on request. The Privacy Notice sets out the details.

You, your child’s tutor for the subjects they teach, and our team for safeguarding and support. Nothing is shared outside the platform.